Learn about team structure, how teams work, performance management and diversity in the workplace.
Almost every modern workplace relies on some level of teamwork. Understanding how teams work, and why they fail is vital for any manager. On this course you will consider how teams are composed, why diverse teams (and workplaces) are so important, and how to address poor teamwork.
You will also consider the best practices for team working: examining the theory behind teamwork including social aspects of teams and how to resolve issues. You will also consider the processes that help ensure organisations hire the right people and maintain productivity.
This course is for entry level managers with no formal management education. You don’t need any knowledge of management theory.